1. Help Center
  2. Credit or Debit Cards

How do I order a new debit card?

To order a new debit card, please contact a member service representative through our Contact Us page.

Alternatively you can visit any of our branch locations and have a card created on the spot!

You can call our Member Services at 731.664.1784, or visit one of our branch locations.

If we order a card and have it mailed, it will take 7-14 days to receive your new card.  For security purposes your card will be sent in an unmarked envelope. 

If you believe your card has been lost or stolen, please contact a member representative right away at 731.664.1784 to protect your accounts.  To report a lost or stolen card after-hours, call 866.820.1077