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ATM Cash Adjustments

Use these instructions when the cash brought in from the ATM is either more or less than what the ATM Ticket says.

ATM Cash Adjustments

ATM cash is MORE than what is on the ATM Ticket (member was shorted)

  1. Open a transaction work area, do not pull up a member.
  2. In the transaction type, select GL
    • Account: type ‘ATM cash’ and select 739999.0000.0018 ATM Cash in Transit, highlighted portion will be your branch number.
    • Comment – [Date – ATM Cash]
    • Reference – leave blank
    • Entry Type: Credit
    • Amount: enter the amount listed on the ATM ticket
    • Tab to add to transaction ticker
  3. In the transaction type, select GL
    • Account: type ‘ATM over’ and select 330300.0000.0018 ATM Over/Short (Branch), highlighted portion will be your branch number.
    • Comment – [Date – ATM Cash Error]
    • Reference – leave blank
    • Entry Type: Credit
    • Amount: enter the amount of the overage
    • Tab to add to transaction ticker
  4. In the transaction type, select MR (Machine Received)
    • Verify totals taken in by TCR.
    • Tab to add to transaction ticker
  5. Post
    • Print receipt for records

Correction:

Once the member has been identified (who was shorted at the ATM) you will credit the member’s account.

  1. Open a transaction work area, pull up members account
  2. In the transaction type, select D (deposit)
    • Share: select desired share
    • Amount: enter the amount the member was shorted by the ATM (this will match what the ATM was over)
    • Tab to add to transaction ticker
  3. In the transaction type, select GL
    • Account: type ‘ATM over,’ select 330300.0000.0018 ATM Over/Short (Branch). (highlighted portion will be your branch number)
    • Comment: [Date - ATM cash correction - member #]
    • Reference – Leave blank
    • Entry Type: Debit
    • Amount: enter the amount the member was shorted by the ATM (this will match what the ATM was over)
    • Tab to add to transaction ticker
  4. Post and print receipt

ATM Cash is LESS than what is on the ATM Ticket (VERY RARE)

  1. Open a transaction work area, do not pull up a member
  2. In the transaction type, select GL
    • Account: type ‘ATM cash’ and select 739999.0000.0018 ATM Cash in Transit, highlighted portion will be your branch number.
    • Comment – [Date – ATM Cash]
    • Reference – leave blank
    • Entry Type: Credit
    • Amount: enter the amount listed on the ATM ticket
    • Tab to add to transaction ticker
  3. In the transaction type, select GL
    • Account: type ‘ATM over’ and select 330300.0000.0018 ATM Over/Short (Branch), highlighted portion will be your branch number.
    • Comment – [Date – ATM Cash]
    • Reference – leave blank
    • Entry Type: Debit
    • Amount: enter the amount of the shortage
    • Tab to add to transaction ticker
  4. In the transaction type, select MR (Machine Received)
    • Verify totals taken in by TCR.
    • Tab to add to transaction ticker
  5. Post

Correction:

Once the member has been identified, you will debit the member’s account to correct the ATM shortage. (VERY RARELY WILL HAPPEN)

  1. Open a transaction work area, pull up members account
  2. In the transaction type, select W (Withdrawal)
    • Share: select desired share
    • Amount: enter the amount of the ATM Shortage
    • Tab to add to transaction ticker
  3. In the transaction type, select GL
    • Account: type ‘ATM over’, select 330300.0000.0018 ATM Over/Short (Branch). (highlighted portion will be your branch number)
    • Comment: [Date - ATM cash correction - member #]
    • Reference – Leave blank
    • Entry Type: Credit
    • Amount: enter the amount of the ATM shortage
    • Tab to add to transaction ticker
  4. Post, and print receipt