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Loan Corrections

Follow these instructions to make loan corrections in Keystone

Loan Corrections

Reversing a Loan Payment – Back to Share

  • Open a Transaction work area.
  • Search for the member.
  • In the Transaction Type field, enter LC for Loan Correction.
  • In the Loan field, select the loan.
  • Press the Tab key to move forward through each field.
  • In the Transaction Date field, enter the date that the incorrect payment was made.
  • In the Loan Correction: (Account Number Loan Description) window, locate the incorrect payment in the Transactions panel.
  • Right-click the payment and select Delete Transaction.
  • In the Description field, enter a comment to appear on the Member’s statement.
  • Click Add to Ticker.
  • In the Loan Correction Recap window, click Add to Ticker.
  • Offset the transaction with a Deposit to the Share
  • Click Post.

Reversing a Loan Payment – Posted to Incorrect Loan

  • Open a Transaction work area.
  • Search for the member.
  • In the Transaction Type field, enter LC for Loan Correction.
  • In the Loan field, select the loan.
  • Press the Tab key to move forward through each field.
  • In the Transaction Date field, enter the date that the incorrect payment was made.
  • In the Loan Correction: (Account Number Loan Description) window, locate the incorrect payment in the Transactions panel.
  • Right-click the payment and select Delete Transaction.
  • In the Description field, enter a comment to appear on the Member’s statement.
  • Click Add to Ticker.

  • In the Loan Correction Recap window, click Add to Ticker.

  • Offset the transaction with a Credit to the GL Error Correction (999999.0000.00[Br#])

  • Click Post.

  • Pull member back up

  • In the Transaction Type select Effective Date(E) and Enter the Date that the payment was applied to the incorrect loan and hit TAB

                                     Transaction Ticker should show Effective Date in red

  • In the Transaction Type select Payment (PA) and select the loan the payment should have been applied to and enter amount

  • Offset the Transaction with a Debit from the same GL we credited during the first step of the loan correction (999999.0000.00[BR#])

Modifying a Loan Payment – Applied Incorrectly

(Applied as Principal Only and Should have been Regular or Vice Versa)

  • Open a Transaction work area.
  • Search for the member.
  • In the Transaction Type field, enter LC for Loan Correction.
  • In the Loan field, select the loan.
  • Press the Tab key to move forward through each field.
  • In the Transaction Date field, enter the date that the original payment was made.
  • In the Loan Correction: (Account Number Loan Description) window, locate the incorrect payment in the Transactions panel.

  • Right-click the payment and select Modify.
  • In the Modify Monetary window, update the transaction with the correct information.
    • If modifying the distribution of funds, select the correct value in the Subcategory field.

    • Click Ok
    • In the Description field, enter a comment to appear on the members statement
    • Click 'Add to Ticker'
    • In the Loan Correction Recap window, click Add to Ticker.
    • Transaction balance should be $0.00 since no amounts are being changed
    • Click Post.