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Loan Modification - Extending Term to Add Product 

Instructions on how to Extend the term of an Existing Loan to Add Product (GAP or Warranty) 

Loan Modification – Extending Term to Add Product

Max 6 Months
Payment Cannot Decrease
New Loan Application Required – No Credit Pull

Loan Officer 

  • Submit a New Loan Application in Meridian Link with comments that member is Requesting to add GAP/Warranty to their loan and want to extend the term to keep their payment about the same
    • Use the payment calculator to make sure the term you are selecting does not cause the payment to decrease
    • Funding Page:
      • Approved Amount: 3 Day Payoff Balance
      • Include DP if included on current loan
      • Loan Fee: $0.00
      • Due Date: Enter due date on current loan
      • GAP/Warranty: Quote and Issue GAP/Warranty & Retrieve Documents
  • If member wants to move forward, send Application to Processing Queue with the following comments for Loan Ops:
    • Sub Action Docs to add GAP/Warranty:
      • Signing Method –
      • New Payment Amount –
      • New Term –
  • Discuss new loan payment/term with member

Loan Ops 

  • Send Subsequent Action Form & GAP/Warranty Contract in Meridian Link showing new payment & term and notate what the modification is for
  • Once form is signed, perform maintenance in Keystone:
    • Open Relationship Tree and click on the loan to open the Update tab
    • Click Project
    • Under Main Options:
      • Change the Method to Maturity Date
      • Change the Balance to the Approved Amount in Meridian Link + GAP/Warranty Price
      • Change the Payment Amount to Payment in Meridian Link
    • Under Additional Interest Options:
      • Clear out the Interest Unpaid and Interest Calculations Date Fields
    Picture1-Sep-23-2026-09-28-29-7282-PM 
    • Click Project New
    • Click Modify Loan - make sure the only change is the payment amount & payment count scheduled (should increase by the # of months we are adding to the term) by comparing the “Loan Before Modification” and “Loan After Modification”
    • Click Post Modification
  • Insert the Loan Collateral Record in the Relationship Tree
    • Right Click the Loan Collateral > InsertInsert Loan Collateral Insurance > Insert New

Screenshot 2026-09-23 162559

  • Advance funds from the loan to cover the amount of the warranty/GAP
    • Credit GL – 809410.0000.0000 – Auto Warranty
    • Credit GL – 809500.0000.0000 – Gap Supplemental Auto Insurance
      • Comment: Member # and Branch #

Screenshot 2026-09-23 162534