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Printing Debit Cards for Accounts Opened Online 

Instructions on how to Print a Debit Card for someone who opened their account online - card record already exists in Keystone. 

Printing Debit Cards for Accounts Opened Online

Loyalty/AmpliFi

  • If Member states that they would like to pick their debit card up in the branch, a card record will be created in Keystone
  • Update the status of the card to “Issued” so that the card does not go out in the mail if the member does not come in that same day
  • Update the design to “Instant Issue”
  • Right Click on the New Checking account in the Relationship Tree to add a Share Note. Select Insert > Insert Share Note > Insert First
    • Type: General Note 
    • Explanation: Debit Card already created. Please Print in Branch. 
    • Expiration Date: 30 Days out 

Branch Staff

  • Check for Notes under the share record in the Relationship Tree
  • Pull up the existing card record and update the status to “Not issued”
  • Under Plastic Records, Click “Issue Card”
  • Proceed with usual steps to print the card & be sure to have member sign the debit card acknowledgement form
  • Expire the card note by entering yesterday’s date in the expiration field