Printing Debit Cards for Accounts Opened Online
Instructions on how to Print a Debit Card for someone who opened their account online - card record already exists in Keystone.
Printing Debit Cards for Accounts Opened Online
Loyalty/AmpliFi
- If Member states that they would like to pick their debit card up in the branch, a card record will be created in Keystone
- Update the status of the card to “Issued” so that the card does not go out in the mail if the member does not come in that same day
- Update the design to “Instant Issue”
- Right Click on the New Checking account in the Relationship Tree to add a Share Note. Select Insert > Insert Share Note > Insert First
- Type: General Note
- Explanation: Debit Card already created. Please Print in Branch.
- Expiration Date: 30 Days out
Branch Staff
- Check for Notes under the share record in the Relationship Tree
- Pull up the existing card record and update the status to “Not issued”
- Under Plastic Records, Click “Issue Card”
- Proceed with usual steps to print the card & be sure to have member sign the debit card acknowledgement form
- Expire the card note by entering yesterday’s date in the expiration field