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Same Day Check Correction

Follow these steps when you have performed a check transaction and need to make a correction, but cannot void transaction

Same Day Check Correction

Correct the account

  • Open a Transaction work area.
  • Search for the member.
  • In the Transaction Type field, enter SC for Share Correction.
  • In the Share field, select the share.
  • Press the Tab key to move forward through each field.
  • In the Transaction Date field, enter the date the original transaction was posted to the share.
  • In the Share Correction: (Account Number Share Description) window, locate the incorrect transaction in the Transactions panel.
  • Right-click the transaction and select Modify
    • Enter the correct amount in the Amount field.
    • Click OK.
  • In the Description field, enter ‘check correction’
    • Click Add to Ticker.
  • Offset the transaction by crediting/debiting the GL
    • Transaction type field – GL
    • Account: 744220.0000.0018 VCCU – Deposits in Transit. Bold portion will be your branch number.

    • Comment: Check Correction
    • Reference: leave blank
    • Entry type:
      • Credit – if the actual check amount is LESS than what was scanned
      • Debit – if the actual check amount is MORE than what was scanned
    • Amount: correction amount
    • Tab to add to ticker
  • Click Post.

Delete and rescan check in Back Office mode

  • Right click on icon
  • Select ‘Switch to Back Office Mode’
  • User: Your Name (Ex. BrennaW)
    • If it shows Admin, highlight and type your username in
  • Branch: will populate to your location
  • Click ok to proceed
  • Insert check into scanner
  • Select ‘Start Scanning' icon
  • Once scanned, verify check information is correct.
  • In the bottom right-hand corner, manually fill in the information needed in the ‘Batch info’ panel.
              • Click the floppy disc icon to save.
              • At the top of the screen click ‘Reports’ and select ‘teller totals’.
              • Run your teller totals report
                • Verify the rescanned check is populating, with the correct information on your teller totals report.
                • Highlight the check that needs to be deleted and click the ‘X’ to Delete.